Citizen With This Unit:
- They can connect instantly and directly to the relevant personnel in the organization.
- Instantly send a copy of the document in their possession to the institutional authority.
- Instantly get a written printout of the answer/explanation they will receive.
- It explains the problem itself instead of a virtual and blind connection that works by pressing keys.
Authorized With This Unit:
- Instantly connects live from the center to citizens/customers anywhere.
- Listens directly to incoming complaints and requests and responds to them immediately.
- Organizes transactions by putting requests from various places in order
- It can prevent mistakes and abuse as the right person is reached by video.
- It can store all transactions, video and audio recordings for security/quality purposes.
Main Components
- 19'' Computer with touch monitor (to select a process)
- Oversized (42") screen (for live view of staff)
- A4 fotoğrafik tarayıcı (doküman göndermek için)
- Laser printer (for document output/written confirmation)
- 3 Camera and microphone (for audio-video conversation)
- 10x64 dot LED marquee panel (for advertising / announcement broadcasting)